Keeping viewers involved in your website is very important
to most businesses. The last thing you
want your potential business to do is forget about you. Having a calendar of events is a key
component to increasing the number of contact points with this group of
people. Actually, this post doesn’t
limit itself to just a calendar of events.
It encompasses any reoccurring communication that you plan to have on
your website. It can be tips and tricks,
a newsletter, or just informative literature.
There are two things to consider if you want to have a
calendar of events on your website. One,
will it be possible to keep the events current and correct? Two, will it be costly to maintain and will
there be a positive ROI?
If the design and maintenance of a calendar of events is
built correctly, it can greatly reduce the effort of keeping the events
current. However, if there is a place
for upcoming events, and no events exist, viewers think the website is not
current and question the validity of anything on it. If you plan to have a calendar of events on
your website, plan to make the investment in maintaining them. If you don’t plan to commit the time to
maintain it, don’t include it on your site to begin with.
Having a calendar of events on your website assumes that
your viewers have the time and will remember to visit regularly for updates. Although you will have people that do this,
by and large, the bulk of viewers will return very infrequently, if ever. To maximize the return on the time spent
maintaining this content, have the option for your viewers to sign up to be
notified by email. By doing this, you
will inform those visiting your website as well as those that have visited it
before.
Although email is a far more effective tool for
disseminating reoccurring information at this time, RSS will be the next big
thing to accomplish this. RSS is a
common format to deliver regularly changing information from a website. RSS Readers come in all forms (websites, cell
phones, iPhones, etc.). RSS Readers can
include any number of RSS feeds and display summary information with the option
to open the detail. It is used heavily
on news sites and BLOGs. For example, I am a Columbus Blue Jackets fan. I have the CBJ news feed in my RSS
reader. At my convenience, I can open the
reader and see recent headlines related to the Jackets. I also have RSS feeds for weather, local
news, sports, and even the hockey schedule for my 9 year old son! As feature rich as RSS is, it is still
growing. The number of non technology
people using RSS is still way to low for me to recommend this as the only
method of updating people about changing content. It should definitely be integrated for those
who do use it.